Welcome to our help centre.

To meet our licence requirements and ensure the security of your account, we might ask you to verify your account. If your account needs to be verified, you’ll see a notification in your account. We always ensure that your documents are safe.

Go to your Personal Account via the My account icon in the right upper corner.

To ensure the safety of our platform, some settings - like your bank account details - can’t be changed without contacting customer services. This helps protect you from fraud. Just get in touch with our customer service team if you want to change any of these details.

You can change your password via Change password in your personal Account.

No, you can't change your username