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What will happen to my personal details?
Kindly note that we are under a legal obligation to maintain your records for the period of 5 years after closing the account, in terms of our Anti-Money Laundering Obligations. Your data will be deleted after the lapse of such time.
Will I be able to access my account information?
If you wish to receive any information about your Fruityreels account, please send an email to firstname.lastname@example.org. Please include your username, name, address and date of birth in the message.
If i forgot to request a withdrawal, how do I receive my remaining balance?
If you still have balance that remains in your Fruityreels account, you can send an email to email@example.com. Our financial services will then help you further. Please include your username, name, address and date of birth in the message.
Why can I not register at One Casino?
Unfortunately, it is not possible yet for every country to register at One Casino. If you are not able to register yet, keep an eye on the platform, we hope to be able to welcome you soon!